At Legal-Translation, protecting your personal data and ensuring the confidentiality of your official documents are top priorities.
When you use our online certified translation platform, you often entrust us with sensitive documents such as:
birth certificates
marriage certificates
diplomas
administrative documents
legal or professional documents
- etc...
We have therefore implemented advanced security measures to protect your information and maintain the confidentiality of your documents throughout the translation process.
This privacy policy explains how your data is collected, used, protected, and made accessible only through secure means.
Personal data collected during a translation request
To process your certified or official translation order, Legal-Translation collects only the information necessary to manage your request.
Identification information
We may collect:
your first and last name
your email address
your phone number
This information is used to ensure communication and order tracking.
Documents submitted for translation
When placing your order, you may submit different types of official documents:
civil status records
administrative documents
diplomas and transcripts
legal documents
professional documents
These documents are handled with strict confidentiality.
Secure payment information
When you make a payment on the platform, the information required to process the transaction may be collected through secure payment systems.
How submitted information and documents are used
The information collected is used only in connection with our official and certified translation services.
It is used in particular to:
process your translation request
ensure follow-up of your file
communicate with you regarding your order
improve the quality of our online translation platform
guarantee the security and reliability of the service
Legal-Translation undertakes never to use your data for unauthorized commercial purposes.
Secure tracking of your online translation request
To provide a transparent and secure service, our platform allows you to track the progress of your translation request online.
Access to your request via a secure link (public view)
After your request is created, a viewing link is sent to you by email.
This link provides limited access to your request and is secured by a two-factor authentication procedure.
To access it, you will need to provide:
- your request reference number,
- the email address used when placing the order.
👉 This link is strictly personal and only allows you to view the progress status of your request.
👉 It remains valid for 30 days from the date the request was created.
Public access limitations
For security and confidentiality reasons:
- documents are not downloadable from the public tracking page,
- the information displayed is limited to translation progress tracking.
Full access through the secure client area
Your translation request remains accessible at any time from your secure client area, even after the public link expires.
From this area, you can:
- view all information related to your request,
- access your original and translated documents,
- download your files securely.
Access to this area is provided using the email address used when placing your order.
👉 This area guarantees confidential, secure, and ongoing access to your documents.
Data security and document confidentiality
Legal-Translation uses modern technologies to protect your information.
Our security measures include in particular:
encrypted communications via SSL / TLS
secure document storage
restricted access to sensitive data
password protection using bcrypt or Argon2
These measures help ensure the complete confidentiality of the official documents entrusted to our platform.
Sharing data with certified translators
Your personal data and documents are never sold or shared with third parties.
In certain cases, they may be transmitted only:
to certified or sworn translators in order to complete your translation
when required by law
All professionals working with Legal-Translation are bound by strict confidentiality commitments.
Your rights regarding your personal data (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
right of access to your data
right to rectification
right to erasure
right to restrict processing
right to withdraw your consent
To exercise these rights, you can contact us at:
Use of cookies
Our website may use technical and analytics cookies in order to:
improve navigation on the platform
analyze website usage
optimize the user experience
Cookies do not collect any personal data without your consent.
You can change your preferences directly in your browser settings.
Updates to the privacy policy
Legal-Translation may update this policy to reflect:
changes to our services
technical improvements to the platform
legal obligations
We recommend that you review this page regularly.
FAQ – Translation confidentiality and security
How does Legal-Translation protect my official documents?
All submitted documents are stored on secure servers, and communications with the website are encrypted via SSL. Only authorized persons can access the documents required for translation.
Can my documents be downloaded from the tracking page?
No. For security reasons, documents cannot be downloaded from the public viewing page.
How can I access my translated documents?
To access your original or translated documents, you must log in to your secure client area using the email address used when placing your order.
How long does my translation request remain available for viewing?
Information related to your request remains available for viewing for 30 days from the date the request was created.
